Privacy Policy
At TEAM REDOX, we are committed to protecting the privacy and security of our students' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our learning platform. By using our website, you consent to the practices described below.
1. Information We Collect
When you register or visit our website, we may collect the following:
- Personal Information: Name, email address, mobile number, NIC number, gender, birthday, school, and address provided voluntarily during registration.
- Payment Information: Necessary billing details to process your class fees. Note: Credit card details are securely handled by trusted third-party payment processors and are not stored on our servers.
- Usage Data: Information such as your IP address, browser type, and login history to ensure account security and prevent unauthorized access.
2. Use of Information
We use the collected information for the following purposes:
- To provide access to online classes, study materials, and exams.
- To communicate with you regarding class schedules, payments, and academic updates.
- To detect and prevent fraud, unauthorized account sharing, and abuse of our platform.
- To improve our educational content based on student performance and feedback.
3. Information Sharing
We respect your privacy and do not sell or trade your personal information. We may share data only in these circumstances:
- Service Providers: We may share necessary data with trusted partners who assist us in operating our website and processing payments. They are contractually obligated to handle your data securely.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies to maintain your login session and enhance your user experience. You can disable cookies in your browser, but this may prevent you from logging in.
6. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised date.
7. Contact Us
If you have any questions regarding your data privacy, please contact our support team.